From within our control panel you can request a transfer, or you can open a ticket with billing and they will set up the transfer for you.
IMPORTANT: Before you request a transfer of your domain to our service, you must do two things.
- Make sure your domain is unlocked. You must log in to your current registar and find the button that unlocks the domain. If you're unsure if your domain is locked, we suggest you open a ticket with your registrar.
- Get the EPP code from your current registrar. This should be in your control panel. When you get this code you will need to email it to us.
- Make sure the administrative contact email for that domain is an email that you check.
If you want us to start the tranfer for you after you complete the first set of steps, please send us this information.
- First and last name on account
- Domain your transferring to our service
- The EPP code
We will send you an invoice, and you must pay this invoice before the tranfer will start: if you don't pay, the transfer will never start.
After your finished, you will need reply to a confirmation message. When that has happened, the two registars will move information betweeen each other. We will be notified by email when everything is complete.
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