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Originally from Charleston, West Virginia, Charlie now works out of our Traverse City office. He is currently in pursuit of an Associate of Applied Science Degree in Computer Information Technology with a focus on Software Development and Programming at Northwestern Michigan College. Charlie is focused on delivering a great experience for all of our clients and is passionate about his work here at CloudAccess. In his spare time, Charlie enjoys making his own craft beer, reading, gaming, and spending time with his family, pets, and friends.

Vu, nicknamed Joe, works remotely in Hanoi, Vietnam. Previously he worked as a remote backend developer for more than two years after finishing his Master of IT in UNSW, Sydney, Australia in 2014. He is a member of the Toptal Network, which gives him the distinction of being considered one of the top developers in the world. He specializes in full-stack, highly scalable Python-Django applications, with past experiences in Java and PHP. Joe sees joining the team as a great opportunity to level up his skills and experience in a multi-national and professional team. His passion is reading and learning. He also enjoys spending time with his family, especially with his adorable daughter.

Joe is a digital content creator and Founder of PraiseOn, a Christian lifestyle blog. His personal motto is “help those who help others.” Among his peers, Joe’s known as “The Feedback Guy” as he is passionate about providing feedback to improve a project.

Working from the Poland office, Janis is a Cloud Support Engineer but looks to branch out and join other teams within the company. Prior to his work with us, Janis worked as a customer service specialist for Microsoft. Janis finds that has a friendly atmosphere and that everyone here is very supportive. Janis is Polish, lives in Police, Poland, and is of Greek descent. In his free time Janis enjoys reading Umberto Eco books, listening to music and playing basketball.

Working as a Cloud Support Engineer out of our Szczecin, Poland office, Lucas enjoys his work for three main reasons: 1) he is passionate about working with our clients and helping them resolve issues and he loves saving the day for a customer; 2) he appreciates our team a great deal and likes that he knows exactly where to go to get the right answer; and 3) he loves working with content management systems. Lucas is in the process of completing a Bachelors Degree in Information Technology and Technology Education at the University of Szczecin.

Larisa Patel works out of India and completed a Bachelors Degree in Engineering (Information Technology) from the L.J. Institute of Information Technology in Ahmedabad, India. She is CCNA certified and works as a Joomla and WordPress support specialist. She also provides a lot of the site sanitization services offered by and she loves her job. When not working, Larisa enjoys spending time with friends and family and listening to music.

Kris works out of Szczecin, Poland office. Before joining Poland in 2011, Kris was an IT Technician and small network administrator. He enjoys his work because of the diversity of the people he meets everyday. He enjoys seeing other people happy by resolving issues they experience, even if the task is a simple one. Kris became a certified IT Technician after completing a postgraduate course of study at the Delta Technical Institute in Szczecin, Poland in 2002.

Derek has been a passionate Joomla! Support Engineer with since 2010. He completed a bachelor of arts degree in 2010 at the University of Szczecin in Szczecin, Poland where his focus of study was music and information technology education. Derek is involved in the local Joomla User Group in Szczecin. Since April 2017, Derek is also volunteering as a support specialist in the Joomla! Extensions Directory, the official repository for Joomla! extensions.

Based out of our Szczecin, Poland office since 2010, Igor solves problems throughout our entire platform by collaborating with every team within the company. As Chief Operating Officer, Igor is very much a product manager and data analyst. He monitors the way clients use products and receive services and is very active with marketing and communications.