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Outage Details

Start Date & Time: June 2nd 2021 3:17 A.M. EST

End Date & Time: June 2nd 2021 3:54 A.M EST

Overall Duration:  37 minutes

Affected User Group:  Users of CloudMail service

Incident Report:

At 3:17 AM EST, CloudAccess.net System Administrators were alerted of a non-responsive CloudMail service. In order to resume normal operation, we had to restart the service. At 3:54 AM the service was back online. All services are operational and no data loss occurred during this event.