Start Date & Time: June 2nd 2021 3:17 A.M. EST
End Date & Time: June 2nd 2021 3:54 A.M EST
Overall Duration: 37 minutes
Affected User Group: Users of CloudMail service
At 3:17 AM EST, CloudAccess.net System Administrators were alerted of a non-responsive CloudMail service. In order to resume normal operation, we had to restart the service. At 3:54 AM the service was back online. All services are operational and no data loss occurred during this event.