Benefits of the CloudAccess.net Platform
General Benefits of our Joomla! Platform
- We’re a Software as a Service company; you use, own, and build the Joomla! Application; we host, maintain, and support it
- If you purchase one $19.95 Hosting and Support Plan, and add additional accounts for only $5.00 each
- We offer a 45 day Money Back Guarantee; if you are not 100% satisfied, we will refund your purchase or buy you an extra month
- We offer a 99.9% Up-Time Guarantee; we promise that you’ll experience less than one hour per month of down time
- Clients can purchase domains from CloudAccess.net
- We will connect any of your domains to the CloudAccess.net Platform
- We offer domain aliases this allows multiple domains to face the same content (one website has domain.com, domain.net, domain.org, etc.)
- We offer a $99.95 Hosting & Support Plan for the most Intense Joomla! application users and developers
- You own what you create. Joomla! is open source and owned by you (we manage what you create)
- CloudAccess.net built the entire platform from fiber lines coming into the servers that we own
- We’re a profitable, four year old hosting company that owns all of its equipment
- We feature unlimited 30 day demo trials . Clients can launch as many sites as they’d like without paying a cent
- We offer instant Joomla! applications; using our Platform, we feature no hassle installations launched instantly in the cloud
- We offer a keep-the-ticket-open-until-the-problem-is-resolved “Insane Support” policy we work to solve your problems and we pride our selves with customer service
- We feature an always up-to-date Joomla! site; your site always runs the most up-to-date version of Joomla!
- We offer one click access to all your Joomla! sites from our Client Area; no need to remember multiple passwords for multiple sites
- We offer one click access to domain name changes
- Clients can launch a site in a free staging area, build their site on our URL, and change the domain later when they’re ready to go live
- We offer free installation of any template company’s kick start package or sample data sets
- Google Apps - with email specific to our client’s domain name - is setup as part of our service
- We offer free migration services; we will import a Joomla! site in our network for free
- Akeeba back-ups are built into all of our Hosting & Support Plans
- Joomla! is compatible with Mac, PC, Linux, Unix, and every other kind of operating system; all you need is a web-browser.
- We offer access to a Joomla! application from anywhere in the world where there is Internet and browser access
- We host and maintain some of the largest sites in the world including intranets with 30,000+ employees and fortune 500 companies
- We have generated a comprehensive knowledgebase of how-to Joomla! documentation that is free for the Joomla! community
- We adhere to Open Data Standards; we believe that clients own what they create and we a host in the cloud that vigilantly protects their data
Network and Servers
- All networks and servers are built for Joomla!; we are the Joomla! hosting experts
- We feature fiber GB Ethernet connections at all facilities
- We operate Dell Enterprise Servers (Loaded PoweredgeServers)
- We operate Enterprise Dell CPUs - Intel® Xeon® (Westmere-EP) and better E7 Series
- We’re optimized for Joomla! Application hosting - lightweight virtualized environments (LVE) that are ready to scale for enormous projects
- We offer Application Virtualization (Special lightweight virtualized environments (LVE), CPU, and Memory Isolation)
- Our servers are built to run PHP up to 10 times faster than the competition (mod_fcgid, super fast disk, and DDR memory)
- We guarantee isolation of a Joomla! application from any of other customer on the network
- We feature Kernel-based resource limits with virtually no overhead (Keeps your Joomla site running at blazing fast speeds)
- We feature high-end enterprise servers running Raid 10 (read ahead enabled, Cache on chip, and stripe adjusted to 256k)
- We operate San Disks running at 15K and some of our systems running flash-based SAN
- We have 100% managed servers (MySQL, PHP, Apache are always up-to-date with the latest versions)
- We allow remote desktop access to your database using desktop tools and/or remote connections
- We offer a managed back-up of your Joomla! application (block-level, incremental remote backups)
- We offer one hour equipment service level agreements
- We've created the customized Cloud Control Panel that allows clients to access their CPU, bandwidth, cron jobs, back-ups, and more
- We offer instant scaling of your Joomla! application from our client panel
- Our $19.95 account is proven to be faster than a Virtual Private Server (VPS)
- We deliver and prove a guaranteed amount of CPU for your application
- We feature a GB Internet directly connected to all Joomla! sites
- We provide advanced developer features (SSH, phpMyAdmin, FTP, HTTPS)
- We have two data centers both located in Michigan, 350 miles apart, managed by CloudAccess.net staff (secure, above sea level, hurricane-proof, far away from any fault line)
- We have a built-in disaster recovery service
- We have administrators on staff; we do not outsource our administration work
- We perform daily human check-ups on all of our back-up systems
- We create and post detailed outage reports for all issues in our network
- We feature green hosting technology (Pooled multi-tenancy hosting resources)
Support Team with “Insane Support”
- Our mantra is “Insane Support”; engineers that walk, talk, and love Joomla! help customers on the phone
- We feature an online ticket system; there is one panel to manage all customer issues
- We offer free site restoration; it’s not a problem to restore site to a past point and time
- We offer free site fixes - if you break your site, we will fix it!
- All staff is Joomla! Certified; we are not just a hosting company!
- We create back-ups of the database and files
- We offer go live assistance - phone or ticket support to bring your site online
- We offer installation of any template from any Joomla! template company
- We host free and live daily webinars; we provide customers free getting-started help and intermediate training
- Access to our recorded webinars allows customers to play, stop, pause, and rewind the webinar to get the basics down
- We offer online training; our specially-built Joomla! online training material ensures all customers the best Joomla! training
- We have a professional services team - PHP coders & front end developers