All of our hosting plans include daily backup services. Rest assured that your Joomla and WordPress sites have backups within the last 14 days.
We automate this process for you as part of our shared platform. You do not need to run this command but for advanced users that want to understand how we manage our shared hosting you can see that we complete the same task you would if you ran your own production server.
mysqldump -pxxx -uyour_username -hdb --lock-tables=false database_name | bzip2 -9 > db.sql.bz
There are two options for backing up a site manually and locally to a disk. Option 1 is point-and-click and very user-friendly. Option 2 requires clients to use an FTP client software. These Options are expanded upon below. We suggest a free and easy-to-use tool called filezilla. Download Filezilla now.
Option 1 - Point and Click GUI
From the Cloud Control Panel located within your Joomla! Administration area, clients can take a manual snapshot of their site, and save a copy of it locally to their disk with a point and a click. The system allows clients to separately download both the files and the database to their local computer.
Option 2 - FTP Backup
We allow clients to backup their site using FTP. Clients must locate their welcome letter for log in info or submit a ticket asking how to gain access. Clients will want to backup anything they see in /backups and /httpdocs. Database dumps are located in /backups and client Joomla! applications and files are located in /httpdocs. We always suggest that clients keep a local backup separate from our own managed backups. Clients can never be too safe with data. Joomlla! is a free Open Source CMS, and CloudAccess.net values Open Data Standards. Therefore, we encourage clients to keep the Joomla! application that they own safely in their own hands.