Benefits of the CloudAccess.net Platform

General Benefits of our Joomla! Platform

• We’re a Software as a Service company; you use, own, and build the Joomla! Application; we host, maintain, and support it
• If you purchase one $19.95 Hosting and Support Plan, and add additional accounts for only $5.00 each
• We offer a 45 day Money Back Guarantee; if you are not 100% satisfied, we will refund your purchase or buy you an extra month
• We offer a 99.9% Up-Time Guarantee; we promise that you’ll experience less than one hour per month of down time
• Clients can purchase domains from CloudAccess.net
• We will connect any of your domains to the CloudAccess.net Platform
• We offer domain aliases this allows multiple domains to face the same content (one website has domain.com, domain.net, domain.org, etc.)
• We offer a $99.95 Hosting & Support Plan for the most Intense Joomla! application users and developers
• You own what you create. Joomla! is open source and owned by you (we manage what you create)
• CloudAccess.net built the entire platform from fiber lines coming into the servers that we own
• We’re a profitable, four year old hosting company that owns all of its equipment
• We feature unlimited 30 day demo trials . Clients can launch as many sites as they’d like without paying a cent
• We offer instant Joomla! applications; using our Platform, we feature no hassle installations launched instantly in the cloud
• We offer a keep-the-ticket-open-until-the-problem-is-resolved “Insane Support” policy we work to solve your problems and we pride our selves with customer service
• We feature an always up-to-date Joomla! site; your site always runs the most up-to-date version of Joomla!
• We offer one click access to all your Joomla! sites from our Client Area; no need to remember multiple passwords for multiple sites
• We offer one click access to domain name changes
• Clients can launch a site in a free staging area, build their site on our URL, and change the domain later when they’re ready to go live
• We offer free installation of any template company’s kick start package or sample data sets
• Google Apps - with email specific to our client’s domain name - is setup as part of our service
• We offer free migration services; we will import a Joomla! site in our network for free
• Akeeba back-ups are built into all of our Hosting & Support Plans
• Joomla! is compatible with Mac, PC, Linux, Unix, and every other kind of operating system; all you need is a web-browser.
• We offer access to a Joomla! application from anywhere in the world where there is Internet and browser access
• We host and maintain some of the largest sites in the world including intranets with 30,000+ employees and fortune 500 companies
• We have generated a comprehensive knowledgebase of how-to Joomla! documentation that is free for the Joomla! community
• We adhere to Open Data Standards; we believe that clients own what they create and we a host in the cloud that vigilantly protects their data

Network and Servers

• All networks and servers are built for Joomla!; we are the Joomla! hosting experts
• We feature fiber GB Ethernet connections at all facilities
• We operate Dell Enterprise Servers (Loaded PoweredgeServers)
• We operate Enterprise Dell CPUs - Intel® Xeon® (Westmere-EP) and better E7 Series
• We’re optimized for Joomla! Application hosting - lightweight virtualized environments (LVE) that are ready to scale for enormous projects
• We offer Application Virtualization (Special lightweight virtualized environments (LVE), CPU, and Memory Isolation)
• Our servers are built to run PHP up to 10 times faster than the competition (mod_fcgid, super fast disk, and DDR memory)
• We guarantee isolation of a Joomla! application from any of other customer on the network
• We feature Kernel-based resource limits with virtually no overhead (Keeps your Joomla site running at blazing fast speeds)
• We feature high-end enterprise servers running Raid 10 (read ahead enabled, Cache on chip, and stripe adjusted to 256k)
• We operate San Disks running at 15K and some of our systems running flash-based SAN
• We have 100% managed servers (MySQL, PHP, Apache are always up-to-date with the latest versions)
• We allow remote desktop access to your database using desktop tools and/or remote connections
• We offer a managed back-up of your Joomla! application (block-level, incremental remote backups)
• We offer one hour equipment service level agreements
• We've created the customized Cloud Control Panel that allows clients to access their CPU, bandwidth, cron jobs, back-ups, and more
• We offer instant scaling of your Joomla! application from our client panel
• Our $19.95 account is proven to be faster than a Virtual Private Server (VPS)
• We deliver and prove a guaranteed amount of CPU for your application
• We feature a GB Internet directly connected to all Joomla! sites
• We provide advanced developer features (SSH, phpMyAdmin, FTP, HTTPS)
• We have two data centers both located in Michigan, 350 miles apart, managed by CloudAccess.net staff (secure, above sea level, hurricane-proof, far away from any fault line)
• We have a built-in disaster recovery service
• We have administrators on staff; we do not outsource our administration work
• We perform daily human check-ups on all of our back-up systems
• We create and post detailed outage reports for all issues in our network
• We feature green hosting technology (Pooled multi-tenancy hosting resources)

Support Team with “Insane Support”

• Our mantra is “Insane Support”; engineers that walk, talk, and love Joomla! help customers on the phone
• We feature an online ticket system; there is one panel to manage all customer issues
• We offer free site restoration; it’s not a problem to restore site to a past point and time
• We offer free site fixes - if you break your site, we will fix it!
• All staff is Joomla! Certified; we are not just a hosting company!
• We create back-ups of the database and files
• We offer go live assistance - phone or ticket support to bring your site online
• We offer installation of any template from any Joomla! template company
• We host free and live daily webinars; we provide customers free getting-started help and intermediate training
• Access to our recorded webinars allows customers to play, stop, pause, and rewind the webinar to get the basics down
• We offer online training; our specially-built Joomla! online training material ensures all customers the best Joomla! training
• We have a professional services team - PHP coders & front end developers