Lindee G

It's rare for companies to over-deliver and CloudAccess.net is one of those rare companies. Two days ago I had to suddenly move my Joomla/VirtueMart site. I chose CloudAccess based on the YouTube videos I'd watched when learning to use Joomla and it's one of the smartest choices I've made for hosting my site. I had phone support with no long waits (and with people who spoke English!) to help me through choosing the right plan and how to instigate the migration. My site offers primarily digital downloads and it took extra work to get those transferred and integrated. During all the long hours of phone conversations, everyone was patient and acted as if my concerns were their biggest priority.I'm especially grateful to Pam who sat on the phone with me while we tried to troubleshoot a perplexing issue. When I was expecting a reply to that issue to be "here's what you need to do" it was instead "here's what we did to fix it." How does it get any better than that? I'm thoroughly impressed with their service and support. I know they really went beyond their standard service and I so totally appreciate it! I'm not a developer but I do have some understanding of development and it's such a great feeling to know that there's someone who has my back. My website is now home! Lindee G LindeeGEmbroidery.com