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Network Issues 7/1/2020

Outage Details

Start Date & Time: Jul 1st 2020 3:25 A.M. ET

End Date & Time:  Jul 1st 2020 3:43 A.M. ET

Overall Duration:   18 minutes

Affected User Group: all lamp116 users

Incident Report:

On July 1st at 3:25 AM CloudAccess.net administrators were alerted that lamp116 server is not responding to HTTP requests. In order to restore normal operation, we had to perform a MySQL restart. Data was not affected during this outage.