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Support SLA
Support Service Level Agreement CloudAccess.net provides different levels of support for different clients based on individual client needs. Levels of support for each plan are outlined below. A service-level agreement (SLA) is a negotiated “Agreement”...
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Launching Additional Applications
which "Joomla! Version" or "WordPress Version" you'd like to launch, determine if you need more a "Compute Booster" for additional site resources. You can always add this later if needed. Lastly, click on "Next Step". In the "Order Summary" area, review...
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Terms of Service
CloudAccess.net Terms of Service Acceptance of Terms Welcome to CloudAccess.net's "Platform as a Service" (PaaS). This "Terms of Services" (TOS) applies to all who are using any form of services provided by Cloudaccess.net including websites created...
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Purchasing additional CloudMail disc space
Purchasing additional CloudMail disc space By default, each CloudMail instance receives 10GB of disc space which are shared between all mailboxes on the account. You can, however, purchase additional space in 10GB increments with each 10GB increment...
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User Groups (Joomla 2.5)
User Groups (Joomla 2.5) Joomla! user groups are used to control what users are allowed to do on a site. By assigning permissions to groups, you can allow users to access and edit the back end of your site, create and/or edit articles through the front...
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User Groups (Joomla 3)
User Groups (Joomla 3) Joomla User Groups are used to control what users are allowed to do on a site. By assigning permissions to groups, you can allow users to access and edit the back end of your site, create and/or edit articles through the front...
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Permission Settings (Joomla 2.5)
Permission Settings (Joomla 2.5) Joomla permission settings are used to set control levels for different user groups in your site. Using permission settings will enable you to give certain user groups the ability to do things like add content to your...
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Permission Settings (Joomla 3)
Permission Settings (Joomla 3) Joomla Permission Settings are used to set control levels for different User Groups for your site. Using Permission Settings will enable you to give certain User Groups the ability to do things like add content to your...
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Access Levels (Joomla 3)
Access Levels (Joomla 3) One of the many useful features of Joomla is the ability to display certain parts of your site for specific User Groups. This is done through access levels. Access control levels (ACL) in Joomla are quite vast. You can set up a...
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Access Levels (Joomla 2.5)
Access Levels (Joomla 2.5) One of the many useful features of Joomla is the ability to display certain parts of your site for specific user groups. This is done through access levels. Access Control Levels (ACL) in Joomla are quite vast. You can set up...
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Error: Server not Found
Error: Server not Found It happens. Sometimes we see this page when we try to load our site: This article provides a few solutions that you can try if you receive the "Server not found" error. Reenter the Domain Name Try to Load Another Page Use a...
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Web Application Firewall
Web Application Firewall This article explains how to use the "Web Application Firewall", an additional security layer that you can manage through your Cloud Control Panel™(CCP). We originally created this feature because we noticed that many Joomla...
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Joomla! Hosting & Support Overview
Joomla! Hosting and Support Joomla! is a powerful tool to help you build your web presence. By using the CloudAccess.net platform to create a Joomla! site, you don't have to worry about installing and configuring Joomla! All you need is an internet...
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Search Engine Optimization (Joomla 2.5)
Search Engine Optimization (Joomla 2.5) Search Engine Optimization (SEO) is an incredibly important topic to consider when developing your Joomla Instance, especially if you’d like people to locate you using various search engines. It is important to...
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Paid Hosting Support Policy
Joomla! Standard Hosting & Support Policy CloudAccess.net supports the Joomla! Content Management System (CMS). Demo clients can submit support tickets and paying clients can submit tickets and call our support center to talk about issues directly...
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A Comprehensive Guide to Joomla Compression and Caching
A Comprehensive Guide to Joomla Compression and Caching The Basics of Compression and Caching Types of Joomla Compression and Caching The Bottom Line The Basics of Compression and Caching When visitors come to your site, their browser displays content...
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Tutorial #8: Installing the JCE Editor (Joomla 2.5)
Tutorial #8: Installing the JCE Editor (Joomla 2.5) The JCE Editor is the most utilized plug-in for all of Joomla! More people use the JCE Editor than any other extension or plug-in. This article explains the difference between a Component, an...
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Upgrade to Joomla 3 - The Facts
Upgrade to Joomla 3 - The Facts This FAQ is meant to provide information about the upgrade to the latest and greatest Joomla 3. The CloudAccess.net Professional Services Team is able to handle these upgrades at a competitive hourly rate. Why upgrade to...
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JCE: Installing the JCE Editor
JCE: Installing the JCE Editor The JCE Editor is the most utilized plug-in for all of Joomla! More people use the JCE Editor than any other extension or plug-in. This article below explains the difference between a component, a module, and a plug-in,...
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Application Resource Usage
Application Resource Usage Resources can be raised and lowered on a particular site within the CloudAccess.net Platform by adding the Compute Booster. This product can be used to scale individual sites up and down as needed and can be purchased through...