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Terms of Service
Information - ICANN requires the publication of registrant data including the domain name, the primary and secondary name servers, the registrar, the creation date, theexpiration date, the name and postal address of the Registered Name Holder as well as...
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Purchasing a Domain Name
domain name. Learn more about ID Protection. If your site is hosted with CloudAccess.net, you'll want to use the default name server settings. If your site is hosted elsewhere, enter the new name servers before clicking on "Update Cart". At that point...
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Transferring a Domain Name to CloudAccess.net
also have the option to select your name-server settings. If your site is hosted with CloudAccess.net, you can leave the name server settings as is. If your site is hosted elsewhere, you'll have to contact your hosting company to find the name server...
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Transferring a .UK Domain Name to CloudAccess.net
also have the option to select your nameserver settings. If your site is hosted with CloudAccess.net, you can leave the name server settings as is. If your site is hosted elsewhere, you'll have to contact your hosting company to find the nameserver...
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Glue Records
Record? Why are Glue Records needed? Creating a Glue Record What is a Glue Record? A Glue Record is the IP Address of a name server at a domain name registry. Glue Records are fundamental parts of DNS records because they help to resolve DNS servers at...
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Managing Your Own Name Servers
Managing Your Own Name Servers If you have purchased a domain name from a different registrar, you may want to consider changing your name servers so CloudAccess.net can manage your MX Records, CNAME and A Record. By doing this, you will give us...
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Bolt-DNS
name to our Bolt-DNS nameservers if it is registered elsewhere. Register a domain name with CloudAccess.net. Bolt-DNS Name Servers ns1.gridfast.net ns2.gridfast.net Why Bolt-DNS is Fast Bolt-DNS is built for hosting cloud-based applications. Bolt-DNS...
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CloudMail MX Records
DNS. Our managed DNS service is already setup to work with CloudMail. All you have to do is setup your domain to use our name servers. When you run a “whois” on your domain, you should see name server settings. CloudAccess.net nameservers are listed...
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Resolving DNS & HTTP Redirect Issues
Resolving DNS & HTTP Redirect Issues This article will explain what happens when a website name is entered into a browser's address bar and the "Enter" key is hit. For simplicity, this article won't cover all the aspects of Internet communication, but...
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Adding a Subdomain to a Pre-existing Domain
Adding a Subdomain to Pre-existing Domain Follow the instructions below if you'd like a new Joomla or WordPress site on a subdomain of a domain name that you already own. Please note that you can only launch a subdomain if you have purchased a hosting...
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Using the Hosts File During a Domain Transfer
Using the Hosts File During a Domain Transfer If you want to continue with working on your Joomla or WordPress site while you have just made a domain change and the DNS records are propagating, you can do that by adjusting the hosts file. Here's how...
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Support SLA
abusive or unethical activities. If a Dedicated Server is disabled, the regular annual fees still apply. Alternative Name Server Operations (DNS, Name Servers, IP’s) If Client is not using CloudAccess.net name server services, Client agrees to change...
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Cloud Control Panel™(CCP) Tutorials
Logs Launching a $5 Joomla Instance Registering for an Account Locating FTP/SFTP/SSH Login Details Managing Your Own Name Servers Changing Account Passwords Changing FTP/SFTP/SSH Login Details CCP Changelog Paying your Invoice with PayPal Accessing a...
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SMTP Mail Settings (Joomla 3)
SMTP Mail Settings (Joomla 3) If a contact form within your site is not working correctly, or the site isn't sending emails properly, adjusting the Simple Mail Transfer Protocol (SMTP) mail settings may resolve the issue. This article offers an...
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Root DNS Servers
Root DNS Servers Root DNS (Domain Name System) Servers are a core & fundamental part of the Internet. These servers hold data about all existing domain names. * In theory, there are 13 Root DNS Servers that hold data for gTLDs (generic Top Level...
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Creating Domain Aliases
Creating Domain Aliases You may want to purchase and point multiple domain names to a single site. For example, yourdomain.com maybe the primary domain name while yourdomain.net could be a secondary domain name. The best way to point both domains to...
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Accessing a MySQL Database Remotely
Accessing a MySQL Database Remotely At times you may want to access the database for your Joomla or WordPress site. Any kind of MySQL 5.X client can be used to connect to MySQL on our platform remotely. This article explains how to access the MySQL...
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Subdomain Redirect
Subdomain Redirect If your Joomla or WordPress site is managed by our DNS records (meaning the name servers are pointed to ns1.gridfast.net and ns2.gridfast.net), you have an additional tool at your disposal - subdomain redirects. This will help you if...
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Tutorial #1: Launching a Free Site (Joomla 2.5)
Tutorial #1: Launching a Free Site (Joomla 2.5) CloudAccess.net has taken the second guessing out of launching your own server, configuring a database and installing the Joomla CMS. We do all this work for you and put Joomla in your hands immediately....
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Error: Server not Found
Error: Server not Found It happens. Sometimes we see this page when we try to load our site: This article provides a few solutions that you can try if you receive the "Server not found" error. Reenter the Domain Name Try to Load Another Page Use a...