Changing File Permissions using FTP to Allow Editing While using file transfer protocol (FTP) to update files for your Joomla Instance, you may occasionally have to change file permissions to allow editing. This article explains how to change file...
Locating FTP/SSH Login Details Log into your Cloud Control Panel™(CCP) to access your FTP/SSH login details. Select the application you'd like to work and select the "FTP/SSH" option below the "Server" tab. The FTP, SFTP, SSH window contains your host...
DNS Resolution, Latency & DNS Path Sometimes clients can experience a lag in DNS (Domain Name System) resolution. Essentially, when a browser says that it is “Looking for a domain name”, it is experiencing latency, or a prolonged period of time...
SSL Frequently Asked Questions What does my purchase cover? A dedicated IP address The SSL certificate All Installation Fees Managed installation of the certificate on the server How do I order an SSL Certificate? Log into your Client Area and locate...
Managing DNS Records If your Joomla or WordPress site is managed by our DNS records (meaning the name servers are pointed to ns1.gridfast.net and ns2.gridfast.net), you are able to manage your DNS records on your own. This article explains how to...
Installing a Quick Start Package (Joomla 3) What is a Quick Start Package? Installing a Quick Start Package Before we begin, please read through this article. There are certain files and information you will need to correctly install a quick start...
Comodo Extended Validation SSL Certificates EV SSL certificates provide the highest levels of encryption, security and trust and immediately reassure web site visitors that it is safe to conduct online transactions by turning the address bar green on...
I was fed up with my other hosting company. Joomla was never running as it was meant to and when you contacted the support department it was always your own fault and your own problem. I searched the Internet and came across CloudAccess.net. I was a...
Mailbox Migration In some cases, the CloudMail Mailbox Migration Tool can simply migrations by importing email, contacts, calendars, tasks, and notes to CloudMail from most third-party mail servers. Important : While this feature does work in many...
Restoring a Backup of a Joomla Site using FTP As part of your hosting and support package with CloudAccess.net, we can backup a Joomla Instance for you and move it to a different part of our network. Or, if you are new to us and have a pre-developed...
Importing a Site To import a site to the CloudAccess.net platform, log into your Cloud Control Panel™(CCP) and follow the steps below. The process described below works for any LAMP-based application. If you have any questions about whether or not we...