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Terms of Service
CloudAccess.net Terms of Service Acceptance of Terms Welcome to CloudAccess.net's "Platform as a Service" (PaaS). This "Terms of Services" (TOS) applies to all who are using any form of services provided by Cloudaccess.net including websites created...
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Changing a Domain Name
Changing a Domain Name You have a couple of options if you'd like to change your domain name. You can do it yourself, or we can do it for you. The article below desribes how to change a domain name through the CloudAccess.net Cloud Control Panel™(CCP)....
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CloudMail MX Records
CloudMail MX Records This article is for those clients who want to use CloudMail but also manage their own DNS. This article contains generic instrucing for managing your own MX records to use CloudMail and the CloudAccess.net network. Please remember...
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Purchasing a Domain Name
Purchasing a Domain Name Please bear in mind that to purchase a domain name, all of your account information need to be filled out - including your post code and your phone number. If you're not sure how to adjust your profile details, you can learn...
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Adding a Subdomain to a Pre-existing Domain
Adding a Subdomain to Pre-existing Domain Follow the instructions below if you'd like a new Joomla or WordPress site on a subdomain of a domain name that you already own. Please note that you can only launch a subdomain if you have purchased a hosting...
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Creating Domain Aliases
Creating Domain Aliases You may want to purchase and point multiple domain names to a single site. For example, yourdomain.com maybe the primary domain name while yourdomain.net could be a secondary domain name. The best way to point both domains to...
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Resolving DNS & HTTP Redirect Issues
Resolving DNS & HTTP Redirect Issues This article will explain what happens when a website name is entered into a browser's address bar and the "Enter" key is hit. For simplicity, this article won't cover all the aspects of Internet communication, but...
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Bolt-DNS
Bolt-DNS Bolt-DNS is a worldwide DNS service built into the CloudAccess.net platform and distributed to any domain name purchased through us. Bolt-DNS is ready-to-go DNS platform built for speed offered free of charge to any CloudAccess.net client. If...
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Let’s talk about Cloud Control Panel
cPanel has just announced yet another price increase of their services. As they stated in the email that was sent to their clients, they review their prices annually to „make sure you get the best possible product experience and support". Last increase...
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Glue Records
Glue Records This article offers a definition of a Glue Record, a description of why a Glue Record is needed and how they are resolved through DNS, and how to create a Glue Record through the Cloud Control Panel™(CCP). What is a Glue Record? Why are...
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Error: Server not Found
Error: Server not Found It happens. Sometimes we see this page when we try to load our site: This article provides a few solutions that you can try if you receive the "Server not found" error. Reenter the Domain Name Try to Load Another Page Use a...
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Support SLA
Support Service Level Agreement CloudAccess.net provides different levels of support for different clients based on individual client needs. Levels of support for each plan are outlined below. A service-level agreement (SLA) is a negotiated “Agreement”...
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Tutorial #1: Launching a Free Site (Joomla 2.5)
button. In the "Domain Options" area, you can elect to register a new domain name, transfer an existing domain name, or point a domain name that you already own to your new Joomla Instance. You can also get a free subdomain - this is a staging URL that...
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Benefits of CloudAccess.net
Benefits of the CloudAccess.net Platform General Benefits of our Joomla! Platform We’re a Software as a Service company; you use, own, and build the Joomla! Application; we host, maintain, and support it If you purchase one $19.95 Hosting and Support...
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Joomla! Hosting & Support Overview
Joomla! Hosting and Support Joomla! is a powerful tool to help you build your web presence. By using the CloudAccess.net platform to create a Joomla! site, you don't have to worry about installing and configuring Joomla! All you need is an internet...
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Launching Additional Applications
Launching Additional Applications If you have already purchased one of our hosting and support plans, each additional Joomla or WordPress site (or other LAMP-based application) you have hosted with CloudAccess.net will only cost a few dollars per...
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Data handling/privacy policy
Data Privacy/Handling Policy This data privacy/handling policy explains what kind of data do we store and process. It has been documented and written in such a way so that it is compliant with the General Data Protection Regulation, which is in force...
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Subdomain Redirect
Subdomain Redirect If your Joomla or WordPress site is managed by our DNS records (meaning the name servers are pointed to ns1.gridfast.net and ns2.gridfast.net), you have an additional tool at your disposal - subdomain redirects. This will help you if...
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Managing DNS Records
Managing DNS Records If your Joomla or WordPress site is managed by our DNS records (meaning the name servers are pointed to ns1.gridfast.net and ns2.gridfast.net), you are able to manage your DNS records on your own. This article explains how to...
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Importing a Site
Importing a Site To import a site to the CloudAccess.net platform, log into your Cloud Control Panel™(CCP) and follow the steps below. The process described below works for any LAMP-based application. If you have any questions about whether or not we...