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Root DNS Servers
Root DNS Servers Root DNS (Domain Name System) Servers are a core & fundamental part of the Internet. These servers hold data about all existing domain names. * In theory, there are 13 Root DNS Servers that hold data for gTLDs (generic Top Level...
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Support SLA
Support Service Level Agreement CloudAccess.net provides different levels of support for different clients based on individual client needs. Levels of support for each plan are outlined below. A service-level agreement (SLA) is a negotiated “Agreement”...
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CloudMail MX Records
CloudMail MX Records This article is for those clients who want to use CloudMail but also manage their own DNS. This article contains generic instrucing for managing your own MX records to use CloudMail and the CloudAccess.net network. Please remember...
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Error: Server not Found
Error: Server not Found It happens. Sometimes we see this page when we try to load our site: This article provides a few solutions that you can try if you receive the "Server not found" error. Reenter the Domain Name Try to Load Another Page Use a...
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MX Server Settings
DNS, but you want CloudMail to work on the CloudAccess.net platform, you will need to update your MX records in your DNS server or control panel. The most common way to do this is to login to your DNS provider's control panel, delete all current MX...
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Mail Servers & Supported Protocols
Mail Servers & Supported Protocols This article contains general information and settings you'll need while configuring a desktop or mobile email client to work with your CloudMail email account. CloudMail is a free hosted webmail service. We suggest...
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E-mail Configuration (Joomla 2.5)
E-mail Configuration (Joomla 2.5) This article includes directions for using the core Joomla PHP email function and information about configurating a SMTP server as proxy for your mass emailing. We use the core PHP email function to regulate the...
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Email Configuration (Joomla 3)
Email Configuration (Joomla 3) This article includes directions for using the core Joomla PHP email function and information about configurating a SMTP server as proxy for your mass emailing. We use the core PHP email function to regulate the quantity...
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A Comprehensive Guide to Joomla Compression and Caching
A Comprehensive Guide to Joomla Compression and Caching The Basics of Compression and Caching Types of Joomla Compression and Caching The Bottom Line The Basics of Compression and Caching When visitors come to your site, their browser displays content...
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Resolving DNS & HTTP Redirect Issues
Resolving DNS & HTTP Redirect Issues This article will explain what happens when a website name is entered into a browser's address bar and the "Enter" key is hit. For simplicity, this article won't cover all the aspects of Internet communication, but...
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Benefits of CloudAccess.net
Benefits of the CloudAccess.net Platform General Benefits of our Joomla! Platform We’re a Software as a Service company; you use, own, and build the Joomla! Application; we host, maintain, and support it If you purchase one $19.95 Hosting and Support...
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Everything you need to know about DDoS attacks
The Google Cloud team revealed recently that in 2017 they managed to push back the largest DDoS attack recorded to date. It clocked at 2.54 Tbps but had no impact. "The largest DDoS attack in the history" may sound scary but there is nothing to worry...
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Secure your emails with CloudMail
Tired of spam? Scared of hacking attack? We present you CloudMail: an answer to your needs! There are more than 3.9 billion active email users and it's very possible that you are one of them. On average, American worker receives about 125 emails a DAY...
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CloudAccess.net Platform Security Overview
CloudAccess.net Platform Security Overview Our managed hosting service is widely considered to be more secure than the many alternatives. The content below explains the fundamental security of our platform. If you’d like to get more details, feel free...
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General CloudMail Settings
CloudMail General Settings There are many different devices and programs that can utilize POP or IMAP to download messages from CloudMail to your device or computer. Below you will find the general settings to be used when setting this up. Learn more...
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LetsEncrypt SSL
LetsEncrypt SSL - Installation and Guide What is an SSL and why do you need one? SSL is a cryptographic protocols that provide communications security over a computer network. An SSL ensures a trusted, private communication between the client, the...
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Terms of Service
CloudAccess.net Terms of Service Acceptance of Terms Welcome to CloudAccess.net's "Platform as a Service" (PaaS). This "Terms of Services" (TOS) applies to all who are using any form of services provided by Cloudaccess.net including websites created...
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Changing FTP/SSH Login Details
Changing FTP/SSH Login Details To change your FTP/SSH login details, log into your Cloud Control Panel™(CCP) , select the application you'd like to work with and select the "FTP/SSH" option below the "Server" tab. In the FTP, SFTP, SSH window, you can...
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Setting up Cron Jobs
To add, remove or change a cron job on your website, log into your Cloud Control Panel??(CCP), select the application you'd like to work with and then proceed to Server -> Manage Crons: You will see the cron job management panel: Here, you'll be able...
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Creating Cron Jobs from an SSH Terminal
Creating Cron Jobs from an SSH Terminal A Cron Job is a feature that allows you to create a task that you would like it to run automatically on your Joomla Instance through the server. Through a Cron Job, you can specify exactly what you'd like to...