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Using Secure Shell (SSH)
Using Secure Shell (SSH) For advanced users we offer Secure Shell (SSH) access, a feature that allows you to perform rapid tasks directly on the server. It can speed up many tedious processes that can be time consuming when using FTP. What is Secure...
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Backup Services
Joomla and WordPress Backup Services All of our hosting plans include daily backup services. Rest assured that your Joomla and WordPress sites have backups within the last 14 days. The Managed Backup Service Includes Daily incremental backup of your...
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Bolt-DNS
Bolt-DNS Bolt-DNS is a worldwide DNS service built into the CloudAccess.net platform and distributed to any domain name purchased through us. Bolt-DNS is ready-to-go DNS platform built for speed offered free of charge to any CloudAccess.net client. If...
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Backup and Recovery
as onsite database files are restored within minutes. Offsite Restorations An offsite backup can be restored to the same server or an alternate server. Restoration time varies, but can typically occur within one hour. For example, imagine that a...
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Accessing Error & Access Logs
Accessing Error & Access Logs Accessing access logs for your site can tell you which pages of the site are being accessed and error logs can tell you if there were any errors or warnings raised within the site. This article illustrates how to enable...
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Application Resource Usage
Application Resource Usage Resources can be raised and lowered on a particular site within the CloudAccess.net Platform by adding the Compute Booster. This product can be used to scale individual sites up and down as needed and can be purchased through...
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CloudAccess.net Network
CloudAccess.net Network CloudAccess.net was allocated it’s own IP Addresses from ARIN, the American Registry for Internet Numbers, and maintains a Backbone Network operating worldwide on the single AS54456 autonomous system number (ASN)....
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Joomla! Hosting & Support Overview
Joomla! Hosting and Support Joomla! is a powerful tool to help you build your web presence. By using the CloudAccess.net platform to create a Joomla! site, you don't have to worry about installing and configuring Joomla! All you need is an internet...
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SSL Certificate Encryption for Joomla and WordPress Security
CloudAccess.net offers an SSL certificate and installation all in one package. We provide you with the SSL certificate, a dedicated IP Address, installation and configuration on the server for one flat fee. You must have a current hosting and support...
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Common htaccess Rules
Common htaccess Rules The htaccess file is an important configuration file that sits in the root directory of your Joomla Instance. The htaccess file can be used to override certain server configuration settings or provide or block access to the site...
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DNS Resolution, Latency & DNS Path
DNS Resolution, Latency & DNS Path Sometimes clients can experience a lag in DNS (Domain Name System) resolution. Essentially, when a browser says that it is “Looking for a domain name”, it is experiencing latency, or a prolonged period of time...
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CloudMail - IMAP or POP?
CloudMail - IMAP or POP? After creating a CloudMail account you may want to configure your email using IMAP or POP so that you can send and receive email from your computer. This article explains a little about Internet email standards and email...
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Data handling/privacy policy
Data Privacy/Handling Policy This data privacy/handling policy explains what kind of data do we store and process. It has been documented and written in such a way so that it is compliant with the General Data Protection Regulation, which is in force...
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How to recover deleted pages in WordPress?
Imagine that you've deleted some pages in your WP totally by accident (or on purpose) and now you want them back. What to do in these kinds of situations? Is it possible to recover deleted pages? To answer all your questions we've prepared a short...
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Billing Policy
CloudAccess.net Billing Policy Joomla! & WordPress Hosting and Software as a Service Customers will be sent an invoice for services 5 days before the payment is due. If the payment method is set through a credit card, payment for your service will be...
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Importing a Site
Importing a Site To import a site to the CloudAccess.net platform, log into your Cloud Control Panel™(CCP) and follow the steps below. The process described below works for any LAMP-based application. If you have any questions about whether or not we...
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Privacy Policy
CloudAccess.net Privacy Policy What This Privacy Policy Covers This policy covers how CloudAccess.net, LLC, a Michigan corporation ("cloudaccess.net," "we," "us," or "our"), and all of its affiliated Web sites, products, and services, including,...
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SSL Frequently Asked Questions
SSL Frequently Asked Questions What does my purchase cover? A dedicated IP address The SSL certificate All Installation Fees Managed installation of the certificate on the server How do I order an SSL Certificate? Log into your Client Area and locate...
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Importing an Akeeba Backup into the CloudAccess.net Platform using FTP
Importing an Akeeba Backup into the CloudAccess.net Platform using FTP If you're a paying CloudAccess.net client, our support team will happily import the .jpa file you created using Akeeba Backup . This article offers instructions for importing your...
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CloudMail Email Service
Unified Email and Collaboration Server Connect and Collaborate with Customers, Employees and Partners CloudMail is a powerful Windows mail collaboration server designed to help businesses connect with customers, employees, and partners using today’s...